Managed by us
When managed hosting is expressly included in the written care agreement, we host and maintain the website with the selected update capacity and explained scheduling level. Otherwise, hosting remains separately arranged.
Website care without the day-to-day work.
Ongoing website care for small and growing businesses across the United States and Canada, with clear capacity, maintenance, monitoring, and support expectations.
Ask About Website CareWhen managed hosting is expressly included in the written care agreement, we host and maintain the website with the selected update capacity and explained scheduling level. Otherwise, hosting remains separately arranged.
After completion and full payment, we provide the files, access, and materials listed in the written project scope. You arrange compatible hosting, maintenance, licenses, and future development.
After the project is complete and all agreed invoices are paid, we provide the files, access, and materials listed in the written project scope. This may include website source files, CMS access, hosting access where applicable, analytics and Search Console access, advertising-account access when configured, and a list of third-party services. Website Care is optional. Cancelling Website Care does not by itself remove the website or ownership of the agreed deliverables. The client remains responsible for compatible hosting and any third-party subscriptions or licenses. Third-party assets remain subject to their providers’ terms.
All prices below are in USD. Exact monthly capacity and response expectations are confirmed in the service agreement before service begins.
For a low-change informational website that needs dependable routine upkeep.
For a business that needs regular content, product, service, or price changes.
For an actively managed website with frequent changes and a continuing improvement backlog.
Reasonable-use policy: Content updates are subject to plan capacity, reasonable use, and the website’s existing structure. New pages, redesigns, custom functionality, campaign builds, and major development are quoted separately. No plan includes unlimited development.
Care plans cover the recurring work described in the selected plan. They do not create unlimited development capacity.
Product work can be included in a suitable care plan: uploads, images, descriptions, categories, promotions, routine technical updates, and approved price changes. Product uploads and ecommerce updates depend on the selected plan's agreed capacity.
Discuss Store ManagementCare plans cover agreed recurring work. Larger changes and outside costs stay visible and separately scoped.
Usually, yes. We first review the platform, code access, current condition, hosting, integrations, and update needs before confirming a care plan or separate repair scope.
No. Website Care is optional. You may choose managed care or arrange a compatible handover and manage the website elsewhere under the written project agreement.
Cancelling Website Care does not by itself remove the website or ownership of the agreed deliverables. If the plan includes hosting, a compatible hosting transition may be required. Billing, notice, access, transition, and third-party costs follow the written service agreement.
Care uses the standard routine-maintenance queue. Growth receives earlier scheduling for recurring update requests. Business+ has the highest scheduling order among the three plans. Exact response expectations are written into the service agreement; no plan promises unlimited or emergency development.
No. Managed hosting can be included, but a compatible client-managed hosting arrangement may also be possible. Responsibilities, access, monitoring, and support boundaries are confirmed before service begins.
Edits to existing text, images, products, services, approved prices, or structured content can qualify when they fit the current design and the selected plan’s agreed capacity.
Not unless the written service agreement says so. New pages, systems, integrations, redesigns, and large functionality require a separate scope and quote.
Routine product and category updates can be included within the selected plan’s agreed capacity. Large catalogs, migrations, integrations, merchandising projects, and custom functionality are scoped separately.
Not unless the service agreement says so. Domains, premium software, licenses, APIs, payment providers, email tools, and other third-party services may have their own client-paid fees.
We investigate issues within the agreed care scope. Third-party failures, unsupported systems, security incidents, major rebuilds, or out-of-scope development may require provider support or a separate quote.
No. Website Care and advertising management are separate services. Advertising budget is not included in the management fee; Google and Meta ad spend is paid separately by the client.
These are separate services with separate scopes. Advertising budget is not included in the management fee; Google and Meta ad spend is separate and paid by the client.
A short WhatsApp message is enough to start. We’ll ask the right questions and turn the conversation into a clear scope and quote.